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Online Retail Banking


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Jana Small Finance is registered with DICGC
https://www.dicgc.org.in/

Username & Password Policy

Important Security Information

  • Existing Jana Net Banking customer: Kindly Login using your Username and Password
  • New to Jana Net Banking customer: Kindly Register to get started
  • Please ensure that the URL address on the address bar of your browser starts with https://ebanking.janabank.com
  • Never provide your user ID or Password/OTP to any one on Phone call or in response to a mail. The bank never asks you to share the User ID or Password/OTP

Digital security

https://ebanking.janabank.com has been certified by Entrust

Contact Us| Demo Video| Locate us| FAQ
© Jana Small Finance Bank. All rights reserved.

Contact US

For Banking Requirements

  • Customer Care Toll-free No.
    1800 2080

For Loans

  • Toll Free
    1800 4200

E-Mail

  • Email ID
    customercare[at]janabank[dot]com

Find US On

  • Facebook

    facebook/janabankonline
  • Twitter

    twitter/janabankonline
  • Linkedin

    linkedin/jana-small-financebank/
  • Youtube

    youtube/Jana Bank
  • Instagram

    instagram/janabankonline

Demo Video

Accounts

  • View Statement
    http://www.youtube.com
  • View Details
    http://www.youtube.com

Send Money

  • Add Beneficiary
    http://www.youtube.com
  • Send money to Beneficiary
    http://www.youtube.com
  • One time pay
    http://www.youtube.com

Beneficiary Management

  • Add Beneficiary
    http://www.youtube.com
  • Edit Beneficiary
    http://www.youtube.com
  • Delete Beneficiary
    http://www.youtube.com

Security Guidelines

  • DO NOT share your hardware/software token password with anyone else
  • DO NOT use the "save password option" on your computer
  • DO NOT write down any password or reveal it to anyone, including bank associates
  • If you feel your Online Banking ID or Password has been stolen or compromised, change your password immediately. Call our 24- hour call center-16221(Local callers) or +880255668056(Overseas callers) to lock account in case of id or password theft
  • The Software token can be used 1 time only. It is not possible to reuse or reinstall this token in case of device software upgrade/factory reset/change of device settings etc
  • Change your password regularly. We recommend changing your password every 60 to 90 days
  • Three wrong attempts will lock your Internet Banking user ID
  • Multiple sessions are not allowed for same user. Always use Logout option available in Internet Banking menu. Otherwise your User ID will be blocked for 3 minutes
  • For any query please call 16221 (Local Callers) or +880255668056 (Overseas Callers)
  • In case of hardware token loss please call our 24- hour call center-16221 (Local callers) or +880255668056(Overseas callers) to lock account

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